We understand that exchanging and returning products is often a frustrating experience, but mbtshoesale strives to make the process a simple and straightforward one. If you are not satisfied with your purchase, we will gladly help you to exchange or return your product, when it falls within the guidelines below.
Items are found to be in unworn or new, re-saleable condition and packaged in original box or packaging. (We advise that you only wear the shoes around your house for a limited time if there is a chance you might need to return these to our store.)
Items are returned to Amenity Shoes with a postmark no later than 7 days from receipt of goods. For example: If you place an order and receive it from us on Dec. 1st, then you must ship it back no later than Dec.7th.*If these criteria are not met when items are received back in store, the customer will be contacted and notified as to our findings. The item purchased will then be shipped back to customer and no refund will be given. in most cases you need to pay the return postage for the shoes if they do not fit,pls email to: ,our customer service representatives will be happy to help you: mbtpick@gmail.com
